Returns & Exchanges
We understand you may need to exchange/refund your items, and we’re happy to do so where:
- All item are full priced, new and unused with original tags attached
- Items are returned within 7 days of delivery and Returns Card is filled out in detail.
- All returns for change of size or change of mind are at the expense of the customer.
- You must indicate whether you wish to exchange / return within 7 days of the date of delivery.
- We can not be liable for the loss of an item being returned so we strongly recommend that you use a postage method where you can trace your item
- Allow up to 14 days for full refunds
- Allow up to 14 days for exchanges
- No returns or exchanges on sale items
- No returns or exchanges on items purchased during a Flash Sale - including Vogue Online Shopping Night
- No returns or exchanges on swimwear
If you have any queries please contact us
Phone: (03) 9707 5387
Email us at firstname.lastname@example.org
Love the Emma - Marie Team. x