Returns & Exchanges – Emma-Marie

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Returns & Exchanges

We understand you may need to exchange/refund your items, and we’re happy to do so where:

  • All item are full priced, new and unused with original tags attached
  • Items are returned within 7 days of delivery and Returns Card is filled out in detail. 


Please note:

  • All returns for change of size or change of mind are at the expense of the customer.
  • You must indicate whether you wish to exchange / return within 7 days of the date of delivery.
  • We can not be liable for the loss of an item being returned so we strongly recommend that you use a postage method where you can trace your item
  • Allow up to 14 days for full refunds
  • Allow up to 14 days for exchanges
  • No returns or exchanges on sale items
  • No returns or exchanges on items purchased during a Flash Sale - including Vogue Online Shopping Night
  • No returns or exchanges on swimwear 


If you have any queries please contact us

Phone: (03) 9707 5387

Email us at

Love the Emma - Marie Team. x